03/28/2014

Continuous Improvement Quiz

Here are 10 of the 25 questions on the quiz.  Check out what you know!

1. A tool that is used as 1) a simple way to capture data and information, 2) a standardized approach for team-based problem solving, and 3) a way to visually communicate information and ideas by telling a story is the:

1. SIPOC diagram
2. team charter
3. kaizen form
4. A3
5. Checksheet

 

2. In general, the greatest potential to boost productivity comes from:

1. benchmarking top performing companies
2. employee recognition
3. profit sharing
4. idea generation system for employees
5. maintaining database of problems and customer complaints

 

3. A technique for analyzing an operation to identify the vital few quality problems needing to be addressed is called a:

1. value stream map
2. Pareto analysis
3. PDCA analysis
4. root cause analysis
5. kaizen blitz

 

4. An overall equipment effectiveness (OEE) study of a process revealed:

Availability: 8 hours were available but it only ran 6 hours

Performance: 500 items should have been produced but only 300 were produced

Quality: Of 300 items produced, 30 were defective

 

The OEE for this process is:

1. 40%
2. 60%
3. 75%
4. 90%
5. Unknown, insufficient data

 

5. When conducting a makeready reduction activity based on the Single Minute Exchange of Die (SMED) concept, makeready time is broken into which two categories?

1. value added and non-value added
2. simple and complex
3. internal and external
4. automated and manual
5. productive and non-productive

 

6. Which of the following is NOT one of the seven wastes in Lean manufacturing?

1.  transportation
2. inventory
3. space
4. motion
5. waiting

 

7. A highly focused improvement event that runs for a short period of time is called a:

1. quality function deployment
2. 5S event
3. value stream improvement event
4. PDCA activity
5. kaizen blitz

 

8. A signal that alerts people of problems at a specific place in a process is called a:

1. defect location signal
2. andon
3. problem locator
4. waste indicator
5. kaizen

 

9. Which activity is NOT considered value-adding according to Lean thinking?

1. saddle stitching
2. digital printing
3. shipping
4. estimating
5. foil stamping

 

10. The ISO 9001 standard is best described as the:

1. guidelines for developing quality manuals
2. guidelines for auditing quality systems
3. quality assurance requirements for measuring equipment
4. standard method for specifying work processes
5. requirements for a quality management system

 

If you'd like to take the full quiz, go to www.cvent.com/d/n4q8my.

To reach James Workman, author of the quiz and PIA's expert on all things CI:

412.259.1710 or mjworkman@printing.org

 

Don't forget the 2014 Continuous Improvement Conference, March 30th-April 2nd in Dallas.  More information on the conference can be found at:  http://ci14.printing.org.