Finishing Operations Manager

Baesman Group

About the Role

Baesman Group is looking for a results-driven, people-oriented Finishing Operations Manager to lead our Bindery and Mailing (Lettershop) departments. This is a high-impact leadership role for someone who thrives in a fast-paced production environment, knows how to build strong teams, and uses data to drive results.

This role is not about maintaining the status quo — it’s about raising the bar, strengthening accountability, and helping take Baesman to the next level of operational excellence.

What You’ll Do

Lead & Develop People

Manage, coach, and mentor a team of bindery and mailing operators and leads.
Build a culture of accountability, ownership, and continuous improvement.
Conduct effective one-on-ones, performance feedback, and crucial conversations.
Train and develop team members to strengthen bench strength and succession.

Drive Performance Through Data

Review production, quality, safety, and efficiency reports regularly.
Translate data into clear actions that improve throughput, accuracy, and service levels.
Track KPIs and hold the team accountable for meeting department and company goals.

Operational Excellence

Oversee daily operations in bindery and mailing to ensure jobs are completed on time, within quality standards, and at optimal cost.
Partner with Production, Quality, and Client Services teams to ensure seamless workflow and client satisfaction.
Identify process improvements and lead change initiatives that increase efficiency and reduce waste.

Lead with Courage

Address performance issues head-on with professionalism and respect.
Set clear expectations and follow through consistently.
Create a workplace where feedback is timely, honest, and focused on growth.

What We’re Looking For

Experience

5+ years of leadership experience in a print/manufacturing environment preferred. Experience in bindery, mailing/lettershop, or finishing operations is a plus.
Proven success training, mentoring, and developing teams.
Strong experience using production data, KPIs, and reports to drive decisions and results.

Leadership Style

Confident, fair, and not afraid to hold people accountable.
Comfortable having difficult or crucial conversations when needed.
Energized by fast-paced environments and changing priorities.
Respected for consistency, integrity, and follow-through.

Skills

Strong communication and coaching skills.
Organized, detail-oriented, and action-driven.
Continuous improvement mindset — always looking for better ways to work.
Working knowledge of bindery and mailing equipment and workflows a plus.

Why This Role Matters

This position plays a critical role in Baesman’s future. You’ll be leading teams that directly impact quality, speed, and client experience—and shaping a culture that supports growth, accountability, and pride in craftsmanship.

If you’re ready to lead, develop people, and make a lasting impact, we want to talk to you.

Send resumes to: Maribeth Mace

Baesman Group
4477 Reynolds Dr.
Hilliard, OH 43026

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