The Association's Disaster Mutual Assistance Plan (DMAP) Program is like insurance.. it's there in case you need it.
Fortunately printers do not often experience a disaster which interrupts their business operations but occasionally it happens. Storm damage, floods, fire, equipment breakdown, labor disputes, etc. can all bring production operations to a screeching halt and prevent or delay a company from fulfilling its customers' needs. One can buy insurance to cover the cost of the damage and to recover the cost of additional business expenses but we still must serve our customers. If we don't meet the customer's needs quickly, everything else becomes unimportant.
Participants in the DMAP Program are asked to complete an Equipment Inventory and sign a Confidentiality and No-Compete Agreement. Participants agree that in the event the Association calls them on behalf of another member needing assistance, the participant will respond favorably by offering to perform the services needed in a confidential manner subject to the following guidelines:
- Any relationship with the customer will be disclosed at the beginning of discussion between the firm outsourcing the work and the firm performing the work. This disclosure includes having the customer on a prospective call list.
- All discussions and outsourcing of the work will be strictly confidential and be conducted under the highest ethical standards.
- The printer or graphic arts firm performing the work shall agree not to contact the customer or solicit work from the customer for a period of one year.
- The work will be performed at reasonable trade prices, which are mutually agreed upon between the firm outsourcing the work and the firm performing the work.
The Disaster Planning Mutual Assistance Guide is available through our online bookstore to assist with your planning and preparation.
To learn more about the DMAP Program, call your Business Development Director at (888) 576-1971.